Welcome to Colorfix's AI image restoration, colorization, and image-to-animation subscription services (hereinafter referred to as "the Service"). Protecting your privacy is our core responsibility. This Privacy Policy is designed to clearly explain how we collect, use, store, and protect your personal information and image-related data, while informing you of your rights regarding information processing. Please read and understand this policy carefully before using the Service. By using the Service, you acknowledge that you have read and agreed to all contents of this policy.
When you register for a Colorfix account, we collect information you actively provide, including but not limited to username, email address (such as [email protected] if provided), and password settings, for account creation, identity verification, and service activation.
To provide service functionality, we collect the original images you upload during service use (including images requiring restoration, colorization, or conversion to animation), AI-processed images or animations, and parameters you set during operations (such as restoration intensity, colorization style, animation frame rate, etc.).
To ensure stable service operation and optimize user experience, we may collect device information when you use the Service (such as device model, operating system, browser type, unique device identifier), network information (such as IP address, network type), and usage logs (such as access time, operation records, service usage duration).
If you subscribe to paid services, we collect your payment account information (such as payment account, transaction records) through cooperating third-party payment institutions, but we do not store sensitive payment information such as your complete bank card number or password.
Using your uploaded images and operation parameters, we provide image restoration, colorization, and image-to-animation services through AI technology and feedback processing results to your account; based on your registration information, we maintain your account status and provide service activation and renewal reminders.
Based on collected device information, usage logs, and other data, we analyze user habits, improve service functions (such as optimizing AI algorithm accuracy, adding new filter styles), enhance system stability, and ensure service compatibility with more devices and network environments.
By analyzing account login information and operation behavior, we identify abnormal logins or operations, prevent risks such as account theft and fraud, and protect your account and information security.
Through your provided email address, we send service-related notifications (such as account verification, subscription expiration reminders, service update announcements). You can choose whether to receive non-essential notifications through account settings.
Your account information will be retained during your account's existence; your uploaded original images and processed results will be retained in your account for 30 days, after which they will be automatically deleted (you can manually download and save them locally); device and usage information will be retained for 6 months, after which it will be anonymized. Where laws and regulations provide otherwise, those provisions shall apply.
All your information is stored on servers located within the territory of the People's Republic of China. Unless required by laws and regulations or with your explicit consent, we will not transmit information overseas.
We use multi-layered security technologies to protect your information, including data encryption (during transmission and storage), access control (only authorized personnel can access information), regular security audits, and vulnerability detection. We also provide privacy protection training to our employees and strictly enforce confidentiality obligations.
Except for the following circumstances, we will not share your personal information and image data with any third party:
We will not use your information for purposes not stated in this policy. If we need to expand the scope of use, we will obtain your consent separately.
You can log into your account and view your registration information, uploaded image records, service subscription status, etc., in the "Personal Center."
If you find errors in your account information, you can correct them through account settings or contact us at [email protected] for assistance.
You can manually delete uploaded images and processing results; if you need to cancel your account, you can apply through customer service channels. After account cancellation, we will delete all your personal information (except as required by laws and regulations).
You can withdraw consent for information collection by stopping use of the Service or disabling device information authorization, but this may result in some service functions being unable to operate normally.
This policy may be updated due to legal and regulatory revisions or service adjustments. Updated policies will be announced on the website homepage and take effect from the date of publication. If updates significantly impact your rights, we will notify you separately via email.
If you have any questions, complaints, or suggestions regarding this policy, you can send an email to [email protected], and we will respond within 5 working days.
This Privacy Policy takes effect from September 5, 2025.